How to Check Infiniti Service History (2026 Guide)

How to Check Your Infiniti Service History (Step by Step)

With Infiniti withdrawn from the UK there's no owner portal, so you have three practical routes: the free DVSA MOT history, a Nissan dealer authorised for Infiniti, or an instant independent lookup by registration. For a car you don't own yet, the registration lookup is the fastest way to see the dealer record before you view.

1. Start with the free MOT history: the official DVSA MOT record is free, confirms recorded mileages and advisories, and is included with every report we run.
2. Ask a franchised Infiniti dealer: a Nissan dealer authorised for Infiniti can look up the full record by VIN, though a printout may carry a fee.
3. Run an independent check by registration: enter the reg on FindServiceHistory for an instant result — £9.99, with your card only charged if records are found, and full DVSA MOT history included free.
4. Review the report: check service dates, mileages and dealer names, look for gaps after the 2019 withdrawal, and cross-check the mileages against the MOT history.

Understanding Infiniti Service History in the UK

Infiniti is Nissan's premium brand, which launched in the UK market in 2009 but withdrew from new-car sales at the end of 2019. The UK lineup included the Q30 and QX30 (Mercedes A-Class-derived hatch and crossover), Q50 and Q70 saloons, FX/QX70 SUV, and Q60 coupe. Although the brand has left the market, aftersales support continues through Nissan's dealer network, and service records remain accessible.

This guide explains how Infiniti service history works now that the brand has withdrawn, what records still exist, and how to verify a used Infiniti's history before you buy.

Infiniti Post-Withdrawal: Service and Records

When Infiniti withdrew from UK sales in 2019, aftersales responsibility transferred to the Nissan dealer network. Selected Nissan dealers were authorised to handle Infiniti warranty and servicing work, with factory parts supply continuing through the Nissan-Infiniti shared infrastructure.

Service records from the Infiniti dealer era remain on the Nissan-Infiniti central systems. New service work (post-2019) is logged by the Nissan-authorised servicing dealer into the same system, meaning a used Infiniti's complete history remains accessible by VIN.

How Infiniti Records Service History

Digital service records include date, mileage, dealer, service type, recall/warranty work, and advisories. For the Q30 and QX30 specifically, some records cross the Mercedes-Benz network due to the shared platform (MFA from Mercedes A-Class), though most UK-market work was carried out at Infiniti authorised dealers during the brand's active period.

How to Access Infiniti Service History Records

Via a Nissan Dealer (Authorised for Infiniti)

Not all Nissan dealers handle Infiniti aftersales; Nissan maintains a list of authorised servicing points. An authorised dealer can look up the full record by VIN.

Via FindServiceHistory

Run a FindServiceHistory check by registration — we pull the Infiniti/Nissan-system dealer record alongside the DVSA MOT history. Reports arrive in minutes, card not charged if nothing is found.

Infiniti Service Intervals

• Standard service: 12 months or 10,000 miles for most Infinitis — the 2011–2019 era cars.
• Brake fluid: Every 2 years.
• Cambelt (where fitted): Most Infiniti engines were chain-driven (Nissan-derived V6 and Mercedes-derived units). The 3.5 and 3.7 V6 engines used chains; the 2.2 diesel in the Q30/QX30 used a cambelt (Mercedes-sourced OM651 engine).
• CVT fluid (Nissan-derived Q50/Q70): Change at 60,000–100,000 miles as preventive maintenance.

Popular Infiniti Models and Service Considerations

Infiniti Q30 / QX30

Built on the Mercedes A-Class MFA platform and using Mercedes engines (M270 1.5 diesel, 2.0 petrol; OM651 2.2 diesel). Service records should show consistent oil and filter changes to the Mercedes schedule. Servicing at Mercedes dealers may also appear on some records due to the shared network.

Infiniti Q50 / Q70

Nissan-derived executive saloons with V6 petrol (3.7 in earlier Q50, 3.0t in later), 2.2 Mercedes diesel (Q50), and 3.5 V6 hybrid. Dealer history on these cars is harder to find now that Infiniti has withdrawn, but the Nissan network covers aftersales.

Infiniti FX / QX70

The performance SUV with 3.0 V6 diesel and 5.0 V8 petrol variants. Rear-wheel and all-wheel drive. Transfer case / differential fluid servicing on AWD models is worth verifying.

Infiniti Q60

The coupe, available with V6 petrol. Lower volume in the UK.

Limitations of Infiniti's Service Records

• Post-withdrawal independent servicing: With Infiniti gone from the UK, more owners have moved to independents. Non-authorised garage work doesn't appear in the central record.
• Q30/QX30 overlap: Some service work on Mercedes-platform Q30/QX30 may appear in Mercedes systems as well as Infiniti ones — dealer networks shared some of this work during the active sales period.
• Fleet-sold examples: A proportion of UK Infinitis sold through fleet/lease channels. Service patterns and dealer distribution may look unusual but are typically accurate reflections of fleet use.

How to Verify a Used Infiniti's Service History

1. Run a FindServiceHistory check by registration.
2. Contact a Nissan dealer authorised for Infiniti to request an updated history report.
3. Cross-reference MOT history (guide).
4. On Q30/QX30, verify Mercedes-scheduled service items were completed.
5. Identify any missed services post-2019 when the dealer network contracted.

Infiniti Service History: Key Takeaways

Infiniti's UK withdrawal complicates the used-buyer experience, but digital service records remain accessible via the Nissan-Infiniti shared infrastructure. A full pre-2019 dealer history plus documented servicing since the withdrawal (at a Nissan-authorised point or independent) is the aim. Cars that have simply been parked since the withdrawal, with no service activity for years, are worth extra caution — brake fluid, tyres, and timing chains aren't improved by standing unused.

See the Infiniti manufacturer page for coverage detail. Start with a FindServiceHistory check.